Dear Sir/Madam I am writing to express my dissatisfaction with a recent order I placed with your company. On January 24th, I ordered 5 boxes of vegetables (Order Number: SPX35672980)Unfortunately. the delivery was significantly delay, arriving on February 13rd, well past the expected date. Moreover, upon inspection of the vegetables, I found that several items were in poor condition. Many of the vegetables were wilted, discolored, and showed signs of spoilage This is acceptable, as I had expected fresh and high-quality produce based on your company's reputation I request a full refund for the damaged items or a replacement of the affecting vegetables additionally, I would appreciate an explanation for the delay and steps that will be taken to prevent such issues in the future Please contact me at your earliest convenience to resolve this matter I look forward to your prompt response and a satisfactory resolution Sincerely. Pamela Taylor Pertanyaan /Questions Identifikasi 5 (ima) kesalahan pada surat di atas Please identify 5 (five) errors in the letter above. (as pts)

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Dear Sir/Madam I am writing to express my dissatisfaction with a recent order I placed with your company. On January 24th, I ordered 5 boxes of vegetables (Order Number: SPX35672980)Unfortunately. the delivery was significantly delay, arriving on February 13rd, well past the expected date. Moreover, upon inspection of the vegetables, I found that several items were in poor condition. Many of the vegetables were wilted, discolored, and showed signs of spoilage This is acceptable, as I had expected fresh and high-quality produce based on your company's reputation I request a full refund for the damaged items or a replacement of the affecting vegetables additionally, I would appreciate an explanation for the delay and steps that will be taken to prevent such issues in the future Please contact me at your earliest convenience to resolve this matter I look forward to your prompt response and a satisfactory resolution Sincerely. Pamela Taylor Pertanyaan /Questions Identifikasi 5 (ima) kesalahan pada surat di atas Please identify 5 (five) errors in the letter above. (as pts)

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Answer 1

Berikut 5 kesalahan dalam surat tersebut:

1. "Unfortunately" salah tempat: Kata "Unfortunately" diletakkan di awal kalimat baru setelah tanda kurung, seharusnya diletakkan sebelum tanda kurung atau di awal kalimat sebelumnya.

2. Kalimat tidak lengkap: Kalimat "This is acceptable" tidak lengkap dan tidak masuk akal dalam konteksnya. Seharusnya dihapus atau diubah menjadi kalimat yang menyatakan ketidakpuasan.

3. "affecting vegetables" salah: Kata yang tepat adalah "affected vegetables" (sayuran yang terpengaruh).

4. "additionally" salah ejaan: Meskipun tidak salah secara gramatikal, penggunaan "additionally" di sini kurang formal. Lebih baik menggunakan "In addition," atau menggabungkan poin tersebut ke dalam kalimat sebelumnya.

5. Kurang formal: Surat terlalu informal, terutama penggunaan "Unfortunately" dan gaya penulisan yang kurang formal. Seharusnya menggunakan bahasa yang lebih formal dan profesional.

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