How does the Counter manager impact each of the functions?

1. Drive Customer Service: continuous follow up on 5 core commitments for customer service2. Drive Communication: morning huddle; directing flow of traffic in office: lunches, pickups, etc3. Drive revenue: ongoing coaching on missed opportunities. Provide recommended sell up options

The Counter Manager plays a crucial role in enhancing customer service, communication, and revenue generation within a business. By continuously following up on the five core commitments for customer service, they ensure that customers receive the best possible service. Through morning huddles and directing the flow of traffic in the office, they facilitate effective communication among staff and streamline operations. Additionally, by providing ongoing coaching on missed opportunities and suggesting sell-up options, they drive revenue by maximizing sales and improving overall performance.