Pertanyaan
Hal yang akan sangat bermanfaat apabila mediator menjelaskan semuanya di hadapan kedua belah pihak dalam sebuah pertemuar , khususnya mediasi. Penjelasan itu terutama berkaitan dengan __ 1) Identitas 2) pengalaman mediator 3)mediator dalam memberikan konsensi
Jawaban
Penjelasan mengenai identitas dan pengalaman mediator membangun kepercayaan dan transparansi. Pihak-pihak yang berkonflik perlu merasa yakin bahwa mediator adalah pihak yang netral, kompeten, dan memiliki kredibilitas untuk memfasilitasi proses mediasi. Mengetahui latar belakang dan pengalaman mediator dalam menangani konflik serupa dapat meyakinkan mereka bahwa mediator memahami permasalahan dan memiliki keahlian untuk membantu menemukan solusi.
Penjelasan mengenai mediator dalam memberikan konsensi (3) kurang bermanfaat dan bahkan bisa kontraproduktif. Mediator yang baik memfasilitasi proses negosiasi dan membantu pihak-pihak menemukan solusi sendiri, bukan memberikan konsensi. Pernyataan mengenai konsensi dapat ditafsirkan sebagai intervensi yang bias dan mengurangi otonomi pihak-pihak yang berkonflik dalam menentukan solusi. Peran mediator adalah untuk memfasilitasi, bukan untuk memutuskan.
Pertanyaan Panas
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